Skill Courses Online, Online Webinar Training | IJONASKILLS

IjonaSkills  - S oft Skills Training Overview As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this? Why should you attend? By participating, you will be able to more effectively: Boost productivity at every location Significantly cut down on paperwork Know off-site employees are following the rules, period, including home-office rules Spot problems even when you're far away Areas Covered in the Session: Maintain Order While Managing Long-Distance How to give multiple locations a business "road map" that'll keep them headed in the right direction How to create crystal-clear procedures that off-site staff will follow to the letter Expert insight on "friendly" competition between sites . . .  could this be doing your company more h...

IjonaSkills  - H uman Capital Management Training Overview This webinar will help you gain insight into how to build a compassionate workforce one generation at a time. Many organization are challenged with how to manage a culture with multiple generations. For the first time in our history organization have five generations in the workplace. So the questions is how do you build a culture that embraces all generations? Why should you attend? With high turnover, disengaged employees, lack of career path, skill shortage; organizations are at a loss of how to attract, retain and engagement a workforce of multiple generation. This webinar will provide solutions to turning your organization around with compassion. This is what is missing in today's workplace- how we treat one another is critical to attracting, retaining and engaging a multiple generation workforce. Areas Covered in the Session: Overview of the different generations Defining Compassion in the workplace ...

IjonaSkills  - S kill Courses Online Overview As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to just one method of resolutions you are likely to encounter difficulties where that style might be inappropriate. Why should you attend? There are many ways to avoid and resolve conflicts. However most of the methods are designed as a cure as they try to fix the conflict once it starts. When it comes to preventing conflicts in the workplace, you can achieve prevention that help to create an environment that everyone tries to contribute to and is aware of the dangers of...

IjonaSkills  - HR M anagement Training Overview How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You'll leave this three-day seminar well versed in the most effective methods for dealing with difficult peope...winning cooperation and trust...and ensuring that your people's values and your organization's goals are in sync. Why should you attend? By attending, you will understand how to even more effectively: Motivate and direct the emp...

IjonaSkills  - I nformation Technology Training Center Overview Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggressive, or passively accepting 'wrong' and are able to get their point across without upsetting others, or becoming upset. Why should you attend? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. Assertive communication techniques Everyone has the right to be his/her best and to act in her/his own best interest. Areas Covered in the Session: Different Communication Styles- Passive/Aggressive...

IjonaSkills  - O nline Skill Courses Overview True or false? Before the first quarter hour is over in a typical presentation, people have usually checked out. Absolutely, true. If keeping someone's interest in our training or presentations were a business, we'd have at least an 80% failure rate! In this day of adult attention spans that mimic that of four-year-olds, research reminds us to "hook" and continually engage our audiences emotionally with images they can relate to immediately. Given what we know about the adult brain and adult learning theory, there is simply no excuse for lousy presentation slides and boring materials! So how does current adult brain research around attention, awareness and memory guide how you grab your audiences, energize to engage them, continually check their understanding and move them to action BEFORE they leave our session? And what can be gained by knowing the influential style of the listener we Call to ...

IjonaSkills  - H uman Capital Management Training Overview During this one-hour webinar training session, Dr. Steve Albrecht, co-author of Ticking Bombs, one of the first business books on workplace violence, provides realistic and practical tools to help all employees with customer or taxpayer-contact jobs to better deal with angry, entitled, or threatening people, either over the counter, over the phone, or in the field. He focuses on recognizing warning signs in troubled or troubling employees and who to tell about them. He covers the DHS protocol known as "Run-Hide-Fight" for the response to active shooters. Steve uses his background in HR, security, and law enforcement to teach this program in a fast and entertaining way. Why should you attend? Learning Objectives: Participants will be able to: Feel more comfortable about workplace violence as a rare but catastrophic issue. Deal with angry, entitled, or threatening taxpayers in office, front counter, phone...

IjonaSkills  -  HR M anagement Training Overview Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to know the answers to these questions plus...what tools still work and continue to be useful in the development of strategy. What new approaches might give your organization a kick-start to move to a new level of high performance? This course is designed to mesh the proven-by-practice with new insights and ideas from a wide range of current strategic thinking. Managers learn by doing and gain a wider perspective of management practice through breakout sessions, practice exercises and case applications. Bring your strategic dilemmas to this program and get direction on up-to-date analytical...