Human Error Investigations, Root Cause Determination and Corrective Action & Preventive Action (CAPA) Effectiveness
IjonaSkills - Soft Skill Seminar Dr. Ginette M. Collazo Dr. Ginette M. Collazo is Keynote Speaker at Ijona Skills. She is Nine years ago she established Ginette M. Collazo, LLC. A USA based boutique consulting type that provides services in very specialized areas. Dr. Collazo is one of the few Human Error Reduction Experts in the world. Her firm created a methodology for human error investigations, root cause determination, CA-PA development, and effectiveness, and it as been implemented around the world. Ginette has also applied the methodology in complex scenarios and disasters, like the BP oil spill, offshore drilling, Navy, Chevron explosion investigation, and other industries besides GMP regulated environments. Overview Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever