Performance Reviews: a step-by-step Process for Conducting them Meaningfully and Effectively

IjonaSkills - HR Management Training


Overview
One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organ........
Why should you attend?
  • How to conduct motivational and directional performance appraisal reviews
  • Planning the review
  • Managing the review process
  • Subtle ways to keep sensitive employees from having their feelings hurt
  • How to suggest an improvement in an employee's performance in a way that boosts an employee's spirits 
  • Why employees sometimes fear reviews
  • Ways to increase standards of performance
Areas Covered in the Session:
  • State of the Art Practices in Performance Reviews 
    • Why annual reviews are not adequate 
    • Staff involvement and ownership through self-appraisal and dialogue
  • Traps to Avoid in the Performance Appraisal Process 
  • Developing Performance Measures 
    • Using behavioral terms 
    • Defining levels of performance 
  • Collecting Information About Performance 
    • Establishing a record-keeping system 
    • Making observations 
    • Encouraging staff to monitor themselves
  • Communicating the Appraisal
    • Setting the tone for a two-way discussion 
    • Evaluating and maximizing strengths 
    • Communicating about problem areas without creating defensiveness 
    • Setting mutual goals for maintaining and improving performance 
    • Using the review as an opportunity for career planning 
    • Handling resistance 
    • What to do if you reach a stalemate 
  • Following Up on the Review 
    • Monitoring performance 
  • Making informal appraisal an ongoing occurrence
Who can Benefit:
  • Executives
  • Senior managers
  • Managers at all levels 


Location: United States

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