The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results
IjonaSkills - Soft skill development courses Overview In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. Why should you attend? By attending, you will understand how to even more effectively: Listen actively Receive and provide constructive feedback Resolve conflicts Coach and mentor Are you concerned about how others are receiving you as a manager? Could you use a communication skills "refresher", to perhaps help you take a new approach to your direct reports you find especially challenging? Would you like to leverage your value to your manager and to your organization? If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions an...